PROVIDING A QUALITY AND AFFORDABLE RANGE OF MEDICAL PRODUCTS THROUGH INNOVATION, COLLABORATION AND CONTINUAL IMPROVEMENT

Medstock Pty Ltd (ABN 58 640 231 241) operates under a quality management system which is certified to AS/NZS ISO 9001:2015. The scope of certification covers the importing, warehouse storage and national distribution of medical products supplied to meet the requirements of a range of clients including wound care clinics, general practice, age care facilities, pharmacies, nursing agencies, hospitals and government facilities.

Our management system supports the achievement of required outcomes by promoting an awareness of quality requirements throughout the business and developing a culture of continuous improvement.

We strive to be Australia’s best priced medical supply company offering products of a consistently high standard and which meet our customers needs for prompt and reliable delivery, education and training on application and product support.

To successfully achieve this we will:

● Ensure all medical products are listed on the Australian Register of Therapeutic Goods;

● Establish and maintain a Quality Management System in accordance with AS/NZS ISO 9001;

● Set business objectives and targets to measure our performance and identify opportunities for improvement;

● Provide adequate resources to continually review and improve our business process;

● Encourage all people to integrate quality management into the way we work and promote its application as a method for continual improvement within their area of responsibility;

● Work to ensure we comply with relevant legislative and statutory obligations, and stakeholder expectations and

● Actively seek performance feedback from our customers and address opportunities for improvement that are identified.

The processes, technology and documents which form Medstock Pty Ltd’s management system support the delivery of our business objectives against targets which are monitored monthly.

This Quality Policy is a statement of the commitment Medstock Pty Ltd’s management to the quality and continual improvement of our products and services.

It is reviewed and endorsed annually by the Directors, and displayed throughout the business.